- crappy laptop company - 10 Updates
- Ping: Phil Hobbs - 1 Update
- OT Extracting code from chips, deompiling - 1 Update
| bitrex <user@example.net>: Jun 08 11:25PM -0400 On 6/6/19 10:00 PM, ~misfit~ wrote: > usually three years old and usually still with two years warranty and > for a lot less money than the punters pay for new consumer-grade, > engineered to fail at the 15-month mark, 12-month warrantied junk. It was a $1000 ThinkPad laptop purchased off their US website made for sale in the US and I was using the OEM brick that came with it. failed in less than 1 year |
| bitrex <user@example.net>: Jun 08 11:28PM -0400 On 6/8/19 11:25 PM, bitrex wrote: > It was a $1000 ThinkPad laptop purchased off their US website made for > sale in the US and I was using the OEM brick that came with it. failed > in less than 1 year Correction, IdeaPad. I suppose that qualifies as a "budget" model considering you can spend what, $10,000 on a Macbook if you want. |
| bitrex <user@example.net>: Jun 08 11:35PM -0400 On 6/6/19 10:00 PM, ~misfit~ wrote: > (and the fact it was purchased from a shop rather than directly suggests > it was) it's unfair to then say "avoid these shit heads" based on a > single experience concerning a base model. purchased from a shop?? no it was purchased from their web site. The brick-and-mortar place I took it to was their "main service center" for my area. it was a very fly-by-night looking service center basically a mom and pop shop with one or two guys who work on all kinds of laptops, Lenovo included and had a contract with them I suppose. it was what was listed on their site as their #1 physical service center for my metro area of 5 million people. Without a serial number installed on the laptop tho they won't touch it though and would likely be on the phone to the cops if I'd made a fuss about that oversight. |
| bitrex <user@example.net>: Jun 08 11:42PM -0400 On 6/6/19 1:36 AM, Rheilly Phoull wrote: >> you're using coconuts! - <https://www.youtube.com/watch?v=3XPnIUtcANg> > Actually I've got a couple of their PC's and they seem well made and > easy to service / modify. The main problem is that if you get a machine that for whatever reason didn't have a serial installed on it at the factory, you can call and call and call but nobody knows how to handle your case. To get service you need a serial number. "Yes but you didn't install one." and at that point every rep you talk with is stumped and directs you to a different department. "Can you escalate my case?" "Sorry, but I need a serial number to do that." "But I don't have one." "Ok let me redirect you to..." and you go back to the department you just talked with. It becomes very Brazil very quickly <https://en.wikipedia.org/wiki/Brazil_(1985_film)> |
| bitrex <user@example.net>: Jun 08 11:46PM -0400 On 6/8/19 11:42 PM, bitrex wrote: > redirect you to..." and you go back to the department you just talked with. > It becomes very Brazil very quickly > <https://en.wikipedia.org/wiki/Brazil_(1985_film)> "What's the problem with the machine?" "Doesn't power on." "Ah, okay. Can you tell me the serial number on the case so I can start processing your service request?" "Doesn't have one." "Okay, please boot up the machine and get the serial # from the BIOS." "Just told you it doesn't power on." "oh...um...okay let me see if I can..." <redirect to another department> "What's the problem with the machine?" "Doesn't power on." "Ah, okay. Can you tell me the serial number on the case so I can start processing your service request?" "Doesn't have one." "Okay, please boot up the machine and get the serial # from the BIOS." "Just told you it doesn't power on." "oh...um...okay let me see if I can..." |
| ~misfit~ <shaun.at.pukekohe@gmail.com>: Jun 09 05:35PM +1200 On 9/06/2019 3:25 PM, bitrex wrote: >> consumer-grade, engineered to fail at the 15-month mark, 12-month warrantied junk. > It was a $1000 ThinkPad laptop purchased off their US website made for sale in the US and I was > using the OEM brick that came with it. failed in less than 1 year Wow they've really gone downhill then - that or it was an outlier. Their Thinkpad range is still well-thought-of, at least as recently as I'm aware of anyway. Perhaps an outlier hardware-wise and their service are just shite? -- Shaun. "Humans will have advanced a long, long way when religious belief has a cozy little classification in the DSM" David Melville This is not an email and hasn't been checked for viruses by any half-arsed self-promoting software. |
| ~misfit~ <shaun.at.pukekohe@gmail.com>: Jun 09 05:49PM +1200 On 9/06/2019 3:28 PM, bitrex wrote: >> using the OEM brick that came with it. failed in less than 1 year > Correction, IdeaPad. I suppose that qualifies as a "budget" model considering you can spend what, > $10,000 on a Macbook if you want. Ah yeah.... The Ideapad is a Lenovo method of trying to get people to think that the laptop is in the same class as the Thinkpad and (going by everything I've heard at least) they really aren't. Another way they try to reel in the punters is to price the Ideapads quite highly. I'm not sure if they're still operating under the agreement they had with IBM when they bought the rights to the 'Thinkpad' name... I know that there was a clause that Lenovo had to adhere to certain standards for all laptops sold under that name but am not sure if there was an expiry date on the contract. Louis Rossmann (easily found on youtube) spends his life repairing Macbooks but his personal laptops are Thinkpads. He upgraded his Thinkpad a while back and did a video about it. The upshot was there were a few changes on the newer one he didn't like (mainly keyboard etc.) but it was still better engineered than a Macbook. Here it is <https://youtu.be/ig3xI8dUdm0> "IS IT SPILL PROOF? Lenovo Thinkpad P50 review + waterboarding" He even pours water over it, uses it for a while then strips it down to see what if anything got damaged. -- Shaun. "Humans will have advanced a long, long way when religious belief has a cozy little classification in the DSM" David Melville This is not an email and hasn't been checked for viruses by any half-arsed self-promoting software. |
| ~misfit~ <shaun.at.pukekohe@gmail.com>: Jun 09 05:54PM +1200 On 9/06/2019 3:46 PM, bitrex wrote: > "Okay, please boot up the machine and get the serial # from the BIOS." > "Just told you it doesn't power on." > "oh...um...okay let me see if I can..." The serial number will be on the documentation that arrived with the laptop - maybe even on the packaging as well. (At least is was when my friend in NYC bought a Thinkpad a while back. It was even quoted in an email at the time of purchase confirmation.) Oh yeah, Ideapad. Still it was probably on the docket... Maybe -- Shaun. "Humans will have advanced a long, long way when religious belief has a cozy little classification in the DSM" David Melville This is not an email and hasn't been checked for viruses by any half-arsed self-promoting software. |
| ~misfit~ <shaun.at.pukekohe@gmail.com>: Jun 09 06:33PM +1200 On 9/06/2019 5:49 PM, ~misfit~ wrote: > Here it is <https://youtu.be/ig3xI8dUdm0> "IS IT SPILL PROOF? Lenovo Thinkpad P50 review + > waterboarding" He even pours water over it, uses it for a while then strips it down to see what if > anything got damaged. The follwo-up video to that one is shorter and more to the point: <https://youtu.be/tZiSxPvuPLc> "Lenovo vs. Apple service featuring a liquid damaged Thinkpad". He even peripherally mentions Ideapads in that one. The first video is like a lot of his, long and rambling. The second, being an update is around 10 minutes. -- Shaun. "Humans will have advanced a long, long way when religious belief has a cozy little classification in the DSM" David Melville This is not an email and hasn't been checked for viruses by any half-arsed self-promoting software. |
| Jon Elson <elson@pico-systems.com>: Jun 09 11:31AM -0500 bitrex wrote: > It's too bad ThinkPad used to be a quality product when IBM made them > but it's just bargain basement zombie-brand China junk, now. Buy a used Dell commercial-grade laptop on eBay for under $100, delivered. Pick one that has the hard drive removed for security, and then buy a new SSD in whatever size you need. For about $120 or so, you will have a VERY good and reliable laptop. I got a Dell latitude E6510 for my daughter, and she is real happy with it. This specific model came with 3 different screen resolutions, you can tell them apart by the service code on the bottom, or if they show the bootup screen in the listing. The sellers usually don't know the difference, so the price is usually the same. I got that one for $90 delivered, without hard drive. Jon |
| "David B." <BDonTJ@REMOVE.gmail.com>: Jun 09 01:04PM +0100 Hi Phil Do you have the expertise to satisfy the query of a poster called 'Viking' - he's asking his question in another group? MID <qdfddh$50s$1@gioia.aioe.org> http://al.howardknight.net/msgid.cgi?ID=156008164700 There is now quite a thread! -- David B. Devon, UK |
| "David B." <BDonTJ@REMOVE.gmail.com>: Jun 09 12:38PM +0100 On 19/12/2018 07:00, David B. wrote: > On 18/12/2018 18:48, Phil Hobbs wrote: <SNIP> >> Phil Hobbs > Can you relate to this, Phil? > https://www.poetryfoundation.org/poems/46473/if--- Did you ever listen, Phil? -- David B. Devon, UK |
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