- Customer Issue - 3 Updates
- Actual Use For The Scariac - 1 Update
| "jurb...@gmail.com" <jurb6006@gmail.com>: Mar 22 10:41AM -0700 You actually never know for sure you are dealing with the owner. Under most normal law the guy whose name is on your invoice is responsible one way or the other. It is he you answer to. However the problem comes if he OKs an estimate and you fix it then he abandons it. I am not sure there but in Ohio they have tis consumer protection law that was started due to garages charging out the ass without an OK then demanding al that money - or they exercise the mechanic's lien on the car. The gist of it is if you fix it without their OK, you gave to give it to them fixed PLUS the repair charges, costs you double. You are in a different country but I would look out for such a law because your government is, well how they is. I mean they disarmed the whole country because one guy went nuts and shot a bunch of people. You might want to have a talk with an attorney who deals with consumer law so you KNOW what the fuck. Now the flipside of the Ohio law is that when they OK the estimate thy enter into a binding contract. What that means is if you are waiting fro parts and it is not fixed is they demand to pick up the unit they must pay the bill done or not. Not one shop I ever worked for had the balls to use that, gutless motherfuckers. I can tell you this, customers are not always of the greatest moral character. I have seen so much shit and really I see no reason not to expect it there. First of all the Wellman & Griffith we had customers who knew each other and actually bought the same model TV. Later we caught a couple trying to cheat on a repair warranty - this was off manufacturer's warranty. We fixed on, fie. Then it supposedly came back. Well there was al kinds of dust on the pins and solder of a part we supposedly replaced a couple of weeks before. Another one, the guy got tired of waiting and sued us for the full new retail price of a RPTV that came in broken for one and was over ten years old. I said to countersue because any lawsuit is bad for business. Then we got the case of the misplaced TV. We told them and were ready to make a settlement after a few ore days of searching. They sued for more than the thing was worth of course, and then we found it. The boss called them and let them know and they aid "OK, we'll drop that suit then, don't worry about it". Then they didn't - instead went in and got a default judgement. So maybe, the trick is to require ID. Real owner walks in, give the the name and that who they sue. The sued pays the bill then the rightful owner gets the unit. Once you know about it, that unit goes nowhere until the court speaks. I hate to be requiring ID for yet ANOTHER THING, but it seems it may be necessary. Some customers may actually appreciate it and see it as you acting to protect their unit. Really though, if you loan something out and it is broken and repair, do you think you have the right to know ? I think you do. Like a car, loan it to them and they smash it but get it fixed real quick and you are not told, I think that is wrong. |
| Phil Allison <pallison49@gmail.com>: Mar 22 02:30PM -0700 jurb...@gmail.com wrote: -------------------------------------- > You actually never know for sure you are dealing with the owner. ** Correct. If you have doubts about ownership - ask for the estimated repair fee up front. I do work for a second hand dealer, he has less problem with this. Uncollected repairs get sold in his shop. > I can tell you this, customers are not always of the greatest moral character. ** Masterful understatement. ..... Phil |
| "ohg...@gmail.com" <ohger1s@gmail.com>: Mar 23 05:03AM -0700 > One does not what tot be stuck with items that never get picked up or are maybe stolen or where a dispute about ownership arises. > Happens. > ....... Phil I've been doing this over 45 years, and have seen pretty much everything. You develop another sense when people bring things in for repair. There are times I'll take in an item I suspect will be abandoned and not provide a claim check or receipt of any kind. They have the option of leaving it or taking it - I don't care. Probably 15 years ago a guy brings in a 20" CRT TV for me to look at. Flats were what I was mostly repairing and a lot of these small CRT TVs never got picked up, repaired or otherwise. It had a smeary video but the OSC graphics were crisp and bright, so I knew it wouldn't be something easy like a CRT cathode bypass cap. But the TV was otherwise clean so I took it in and I told the guy I'd check it in a few days, and Sharpied (it's a verb) his name on the face of the tube. He wanted a receipt. I told him I don't provide them for items with a high probability of being abandoned since I had to hang on to them for at least six months. He said he wasn't going to leave it without one so I removed his name from the TV screen and headed out to his car with the TV. He was stunned, then furious and said he was going to call the dept. of consumer protection. Of course, never heard again from either. |
| "jurb...@gmail.com" <jurb6006@gmail.com>: Mar 22 11:07AM -0700 Some may remember those things on youtube. https://www.youtube.com/watch?v=P9UjxG8sN1c We all know what a dim bulb tester is and its limitations. Mainly they are good up to maybe a 200 watt audio amp but then they fail. Turning down a variac does not lower the available current which was the idea. The bulb is key, low power stuff a 60 watt does it, for higher power maybe a 100 watt. And their usefulness is very limited on tube stuff. The over head of just the tube filaments make it so. The scariac is a simple rheostat with a very high power handling capacity. Using that would be like being able to vary the wattage of the bulb in the DBT. Another thing is worldwide they want rid of incandescent bulbs and those are crucial, partly because they are just a resistance, but also that their resistance increases with more current. We should be able to live without that particular feature. With the major part of the job done by the bath in the scariac, we can use almost any bulb, halogens should be around for a while. It beats maybe how I do it, which is to just plug it in. With tubes you actually can, if not fired up in a longtime then look at the rectifier pates first for arcing. If there are any seleniums in there I would just probably disconnect them temporarily. Thing is you better shut down soon because if it has a rectifier tube and a selenium the latter is probably for output bias. There are also SMPSes out there that really do not like the DBT. I think the scariac can be adjusted to suit them. I am sure a better thing can be built to do this. Something not so awkward something maybe even a little bit safer. Something that has a drain and a spout because the water solution will need to be changed from time to time - I think. Think of the power handling of that thing, A tthat water, which can cool on its own just due to mass, or a while. Then it has some surface area but we can make it a little different to give it more surface area. The idea seems very undeveloped right now. Thoughts ? Call me crazy ? (flattery will get you nowhere) |
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